Business Events & Opportunities

Meeting Minutes

Here you will be able to find all of the meeting minutes from our previous JBT meetings.

August Meeting Minutes

March Exec Meeting Minutes

NSW Business Chamber Alliance Program

With businesses now under a new workplace relations system, our alliance partnership with NSW

Business Chamber can help you navigate with confidence through the ever-changing IR landscape.

Access to NSW Business Chamber membership at no extra cost to your business

Our alliance with the NSW Business Chamber provides you with access to the following entitlements – all included in the cost of your local chamber membership. Below is just an example.

• Workplace Advice Line – connects you to workplace specialists that can provide sound independent advice on matters such as pay, leave entitlements and modern awards
• Trusted business information 24 hours a day, 7 days a week with our detailed “Ask Us How” online business guides, member tips and resources. There are over 160 business guides available on topics such marketing, sales, people, processes and finance.
• Business Vitality™ Express Check – an online health check for your business providing you with a report that benchmarks areas of high performance, as well as opportunity for improvement within your business.
• Business Legals Toolkit - an online resource that lets you download legally compliant templates and samples of essential business documents that you may require in the lifetime of your business such as confidentiality agreements, privacy policies, deeds of guarantee and indemnity.

 For a full listing of the benefits of being an Alliance member, Click Here

Aussie Host Customer Service Skills

AussieHost is Australia’s only dedicated Customer Service training network with qualified training providers in every state and almost every region. AussieHost training providers are professional trainers, trained and certified by AussieHost to deliver our training workshops to the same high quality so you can expect the same high standard of training Australia wide. We have a large number of Tafes, RTOs

Government organisations and corporate trainers delivering AussieHost in-house.

Over the past decade, we’ve developed and enhanced our programmes to be accessible and informative, refining our approaches to be more appropriate for an Australian audience. AussieHost training workshops and materials are designed to be practical and relevant to the needs of all types of service businesses in all kinds of industries. We deliver training at every level from senior management to front-of-house, from customer relations managers to sales agents, virtually anyone and everyone within your organisation who has customer contact. 

AussieHost programs teach valuable customer service and communication skills and provide service people with a range of practical, well proven tools. And they encourage team building too! Every AussieHost workshop helps participants develop positive attitudes to service, improve the way they relate to customers, exceed customer expectations and create a first-class experience for their customers.
 
With AussieHost training, your people will improve their knowledge and confidence, building long-lasting relationships with customers, adding value and increasing your profitability. Whether it is face to face communication, over the phone or whatever other ways in which your people and your customers interact, we mix up a powerful combination of knowledge, skills and motivation.

Aussie Host History

Aussie Host Courses

Junee Shire Council is a training provider of the following Aussie Host courses:

AussieHost Customer Service Skills - Generic »
AussieHost is a nationally recognised customer service training program that focuses on interpersonal communications, customer relations and service applicable to a wide range of customer service businesses and sectors.

AussieHost Customer Service Skills - Retail »
The nationally recognised AussieHost customer service training program that focuses on key interpersonal communications, customer relations focused on delivering quality service in a variety of Retail and Selling environments.

AussieHost Customer Service Skills - Tourism & Hospitality »
The nationally recognised AussieHost customer service training program that focuses on key interpersonal communications, customer relations focused on delivering quality service in variety of Tourism & Hospitality environments.

For further details on these courses visit http://www.aussie-host.com.au/net/products/course-profiles.aspx